A new opportunity for a Customer Experience Manager to join a 5* housing developer in the East/West Yorkshire area. The role will be on a permanent full time basis, with normal working hours being Thursday to Monday. Thursday 12-7 Fri to Mon 10-5. This role is ideal for a candidate who wants to work for a developer who's priority is customer service, in addition to working in an exciting and forward thinking environment.
Having an excellent knowledge of developments, being to advise customers on construction and completion dates
Ensuring show homes and surrounding areas are maintained to a high standard
Completing demonstrations of properties
Achieving as many reservations as possible to achieve sales targets
Ensuring all paperwork is completed accurately to ensure a smooth sales process
Liaising with solicitors and financial advisers, to progress the sale quickly and smoothly
Reporting into the Sales Manager on a weekly basis
Helping customers with interior and exterior choices, upselling wherever possible
Previous experience of working in sales within the Housing sector is an ideal, but other customer service experience will be considered.
Excellent customer service is essential
£24,000 per annum plus commission, bonus and mileage, depending on experience
This is a permanent position and Corepeople Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.