There is an exciting opportunity to join one of the UK’s largest house builders who are looking to recruit a Sales Progressor to join the Division’s Sales team.
The role of Sales Progressor is oversee the task of moving sales from reservation stage through to contract exchange and completion and drive for this to happen in the shortest possible timescale. Ensure that maximum profit is achieved through the effective management of the sales team’s progression whilst giving a high level of service to customers. The Sales Progressor also provides administrative back up to the Sales Director.
Principal accountabilities of the role include:
The Sales Progressor will help ensure correct communication is being maintained between the nominated solicitor and the customers’ solicitor to strive to contract exchange by the specified reservation expiry date.
The Sales Progressor will also act as a liaison between the divisional office-based sales team, Sales Advisors and Lenders/Brokers/Estate Agents so that all stakeholders are adequately informed as to the progress of each individual sale in the sales pipeline.
Responsible for investigating and resolving any problems, particularly those sales involving multiple chains.
The Sales Progressor may also act as an additional point of contact to customers to guide them through the contract/completion process. The Sales Progressor can help provide a central point of contact so that the process runs smoothly, particularly important when dealing with customers who may not be familiar with the legal terminology.
Ensure that our customers are given the highest service levels possible at all times.
Resolve any ad-hoc or minor queries that may not necessarily need to be directed to the legal team, allowing the conveyancers to focus on more complex enquiries and achieve a prompt exchange of contracts/completion.
Ensure Sales Advisors provide accurate, regular updates(at least weekly) and coach anyone who may need help to improve in this area.
Provide weekly update report to Senior Management or as required.
Attend and contribute to build/sales update meetings as required.
Experience, Qualifications and Skills
Experience of working within a face to face sales environment.
Experience in a conveyancing setting role.
Experience of working as a Sales Progressor for a residential house builder is desirable.
GCSE Maths and English – Grade 4/C or above (or equivalent)
Effective negotiation and sales skills
Good administration skills
Strong communication and listening skills
Ability to work on own as well as part of a team
IT literate and the ability to adapt to new systems
25 days holiday, plus bank holidays
Contributory pension scheme
This is a permanent position and Corepeople Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.